Questions about our practice
Dr. Kerry is currently accepting new patients! Please call the clinic to inquire.
For non-urgent questions please contact us via the Patient Portal, or give us a call during our office hours when we are in clinic. You can reach us at (971) 231-HLFM (4536).
If you have an urgent health issue and require immediate assistance or advice from Dr. Kerry please call (971) 231-HLFM (4536). If she doesn’t answer right away, please leave a message and she will get back to you as soon as she can. Please use this privilege appropriately as it means interrupting work or family time.
For a life-threatening emergency, always call 911 immediately.
There may be rare times when Dr. Kerry will not be able to return your urgent call promptly (such as the cell phone battery dying unexpectedly) and what was an urgent situation becomes an emergent situation. In these cases, please don’t delay in seeking emergent care or calling 911.
Dr. Kerry is available for patient appointments during the following hours:
|Monday||9:30am - 2:00pm|
|Wednesday||9:30am - 5:00pm|
|Friday||9:30am - 2:00pm|
Pearl will be available to address phone and portal communication and walk-in needs during these times:
|Monday||9:00am - 5:00pm|
|Tuesday||9:00am - 5:00pm|
|Wednesday||9:00am - 5:00pm|
|Friday||9:00am to 3:00pm|
Call us to reschedule soon as you know that you won't be able to make an appointment. If you need to cancel, please call at least 24 hours prior to your appointment to avoid a $50 cancellation / no show fee.
See Cancellation & No Show Fee on our Policies Page for more information.
For all appointments, please bring:
- Insurance information (if applicable)
- Medications and Supplements (in their packaging)
Please review the Policies Page in detail.
In place of our annual administration fee, we are now implementing a sliding scale annual membership paid in monthly installments. See Will I still pay the annual admin membership fee? for additional details.
Welcome to Healthy Living Family Medicine.
We will set you up with a Portal Account, then send you a link to the new patient questionnaire to fill out prior to your first appointment.
Please bring the following to your first appointment:
- Insurance information (if applicable)
- Your medications and supplements (in their packaging)
- New patient paperwork
- Immunization record (for both adults and children
Please review or fill out these forms as appropriate.
Privacy Practices Form -- Please review this form. We will ask you to sign a form noting that you reviewed it when you come in for your appointment.
Finally, please review our Office Policies in detail. At the office we will ask you to sign a form noting that you have reviewed this and agree with our policies.
When Dr. Kerry writes a prescription, she will give you enough refills to last at least until your next scheduled office visit. If your refills are running low, it likely means it is time to schedule your follow up appointment! For medications that arenʼt used every day of the year, like allergy or headache medications, this policy will require you to be mindful and anticipate future refill needs during your current appointment.
For more information on Prescription Refills, see the Refills section on our Policies Page.
Healthy Living Family Medicine provides a Patient Portal for Dr. Kerry's patients.
The Patient Portal provides convenient round-the-clock access to your healthcare information. See the date and time of upcoming appointments, schedule a new appointment, or send Dr. Kerry an email. View your bills and pay any outstanding balances. Review the clinical summary of your past appointments and access your Plan of Care.
Dr. Kerry does recommend and sell some supplements. These are sold to you both in her office and on the Wellevate link. She provides these at her office, since it is difficult to find well-regulated and reliable supplements at local stores. You can also visit Dr. Kerry's Supplements page to find approved options: